Eric was very personable and engaging. He showed me everything he was doing, step by step, as he worked through diagnosing my refrigerator/freezer issues (2 separate problems). I had no water/ice to the door, even though I had replaced the water inlet valve, and ice build up in my freezer.
I called Central Furniture on the advice of my neighbor who is in the home construction business. I later discovered that 3 of my 4 neighbors have hired Central Furniture for appliance repairs even though the (owner?) of another appliance company lives very nearby.
I wouldn't even give it one star but I guess I have to in order to write a review. Purchased over $4000 in appliances called to make an appointment they couldn't even find me in their the data . They had me on the phone for 20 minutes and scheduled an appointment with out my purchase info and never informed me it would be $140 for someone to come out to my home to look at a failed refrigerator flapper / ice maker.
Bottom line, after talking with Eric, this company outstanding. He is proud of his work and his company. I'm "Old School", meaning I've worked since I was 13 . . . 49 years now, and can't tell you how much I appreciate the old American work ethic, which is so lacking these days. I see this in Central Furniture & Appliance.
Just called and spoke with a woman in service and parts her name is Kim and she's absolutely rude when I mentioned Warrenty with the State of Maine . My appliances are three years old and I guess I will take it up with the state of Maine. Just purchased a second home and went in there for a quote " I really glad I didn't buy $5,500 in appliances. Don't buy from this place so many better choices.
Excellent service and sales staff . Highly recommend this place
5 stars to this company and be proud of the work you've done for so many years in the community, and proud of your employees.
Central's technician, Eric, arrived more than 10 minutes ahead of the scheduled appointment time and was waiting for me when I got home.
Just got a return call from Kim prior to this post they they will mark my account "not to do service at my home?" I know multiple builders in my area and I'll make sure to mention all of this with my current builder whom does business here!
Great service and reasonable prices. Well worth the drive from New Hampshire.
This is the best family business in Sanford. Locally owned and locally driven. Their whole staff is so knowledgeable about each product. Don't hesitate to go.
Central Furniture is a US Furniture Store based in Sanford, Maine. Central Furniture is located at 26 River St, Sanford, ME 04073, USA.
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